Quality Assurance Call Center Jobs in South Africa
Customer service / support
- Old Mutual Mfc (8)
- Rainmaker Acquisiton Cc (6)
- Keith Ho Betxchange (4)
- Bestmed Medical Scheme (3)
- Masa Outsourcing Ltd (3)
- Sydsen Recruit (3)
- Careerbox (2)
- Corporate Placements (2)
- Creative Leadership Solutions (2)
- Employment Solutions (2)
- Permanent
- Last 7 days (16)
Contact Center Representative Gauteng
Staff Domain Pty Ltd
Gauteng
with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable using Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system Processes Use the Contact Centre Scripts to complete calls while being able to add your own flair Continuously for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
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Flair Talent Management LtdNorth Johannesburg
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the
Call Centre Agent Sandton
RecruitxSandton
R10 000 per month Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night shift
Call Centre Agent Wynberg
CareerboxWynberg
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations and we prioritize efficiency without compromising quality, ensuring prompt resolution and minimal wait times it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established
Sales Development Representative Randburg
Real PromotionsRandburg
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
Underwriter Port Elizabeth
Select Resourcing Pty LtdPort Elizabeth
R8000 - R9000 focus of your role will be to perform outbound calls for confirmation of cover and other questions that teams and you may also be involved with the quality assurance of all captured information your colleagues health related terminology is preferable • Previous call centre or customer service experience is preferable health related terminology is preferable • Previous call centre or customer service experience is preferable
Tele Underwriter R8000 - R9000
Select Resourcing Pty LtdPort Elizabeth
R8000 - R9000 focus of your role will be to perform outbound calls for confirmation of cover and other questions that teams and you may also be involved with the quality assurance of all captured information your colleagues health related terminology is preferable • Previous call centre or customer service experience is preferable health related terminology is preferable • Previous call centre or customer service experience is preferable
Product Support Expert Pretoria
Hearx Sa Pty LtdPretoria
Time Job purpose: Product Experts provide high-quality first-line support and remote care to hearX USA customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional Maintain a high sales conversion rate. Provide good quality information to customers to ensure that the products minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first
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