Proficiency in administrative tasks, including data entry, record-keeping, and report generation using Microsoft
Proficiency in administrative tasks, including data entry, record-keeping, and report generation using Microsoft
maintaining high levels of customer service. Endeavour to provide all customers with the best level of customer requirements are followed whilst maintaining high levels of customer service; Set high-quality standards Identify and escalate any potential breach of service level or risk where possible mitigating breach and managing passion to deliver excellent service with service level management and experience; Previous people management
service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency & Written skills essential (Advanced/Fluency level) We are targeting candidates located in South Africa
performance indicators and meet expected client service levels.
Demanding and time-sensitive call center ive level fluency in the German language: Verbal & Written skills essential (Advanced level may be
your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed 12/matric with Maths literacy or NFS achievement level 3. Your experience: • You must have exceptional
your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed 12/matric with Maths literacy or NFS achievement level 3. Your experience: • You must have exceptional
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customer service representatives maintain a high level of customer service Prepare and analyse customer customers or clients Communication requiring a high level of diplomacy and sensitivity Detailed technical
dealt with in an efficient manner and that a high level of client service is maintained. REQUIREMENTS South considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative