• Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and assist as far as possible. • Maintain a high first contact resolution rate, without compromising customer
experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency in
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
health-related terminology is preferable • Previous call centre or customer service experience is preferable Your
health-related terminology is preferable • Previous call centre or customer service experience is preferable Your
detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime