Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints troubleshooting and advising client of possible corrective action that the client can take. Log customer of jobcards where repair services rendered is not covered by existing service contract with client Issuing of printer/device generated alerts and taking corrective action Performing printer repairs at customers
the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance focus on managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and self-motivated exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors Customer Relations) of 5 years' experience in client service or relationship management role Background in Real
require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance focus on managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and self-motivated exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors Customer Relations) of 5 years' experience in client service or relationship management role Background in Real
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
well-established motor dealership is seeking to employ a Service Advisor to join their team based in Stellenbosch Stellenbosch, Western Cape. Minimum 2 years' Service Advisor experience in a Dealership Computer literate (Office Qualification would be advantageous Certificated Service Advisor Training completed would be advantageous
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Gr12 Experience as a service advisor. Must be OEM compliant. • Strong knowledge of vehicle maintenance procedures • Excellent communication and customer service skills • Ability to work in a fast-paced environment