customers with product or service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently
reply to all types of customer requests - and questions – by OEC system, mail or similar, regarding parts
reply to all types of customer requests - and questions – by OEC system, mail or similar, regarding parts
Onboard and train new team members, conduct interviews, and ensure accurate staffing. Team Management:
Onboard and train new team members, conduct interviews, and ensure accurate staffing. Team Management:
Based in KwaZulu-Natal (Area will be discussed in interview). • Reliable motor vehicle. • Valid driver's license
Based in KwaZulu-Natal (Area will be discussed in interview). • Reliable motor vehicle. • Valid driver's license
arising from the team and conduct return to work interviews as required Prepare warnings and communicates
Cancel/manage/query trip bookings for passengers Answer queries about the service operations Analyze and
their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible