Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Subsidised medical aid. Company car. Fuel allowance. Cell-phone allowance. Performance appraisals. Annual
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
and soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional