reservations systems & handle outbound voice calls, written correspondence & other
multimedia
service levels.
• Demanding and time-sensitive call center environment
recruit internationally for over 5000 clients Calling on existing customers regularly, seeking to understand competitive market. Focus on the quality of the call. Build trust with the customer and ensure they buy
recruit internationally for over 5000 clients Calling on existing customers regularly, seeking to understand competitive market. Focus on the quality of the call. Build trust with the customer and ensure they buy
orders for return exchanges. Take all customer query calls that come into the office line. Provide feedback we can do to avoid customer issues. Calling customers Taking calls Responding appropriately and on time
orders for return exchanges. Take all customer query calls that come into the office line. Provide feedback we can do to avoid customer issues. Calling customers Taking calls Responding appropriately and on time
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer engagement Customer service Administration Answering calls and assisting customers with queries on orders Processing
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
their families financial futures to them. The role calls for formal in-house training, the completion of