management, if applicable • Work closely with the HR Team to comply to the BCOE & LRA • Document all
experienced candidates will be considered and contacted. Apply now Visit our website for more opportunities:
taking ownership of all incoming and outgoing contacts in a multimedia environment Processing pertinent
taking ownership of all incoming and outgoing contacts in a multimedia environment Processing pertinent
mostly outbound activities (together with inbound) contacting Businesses / Customers to inform them of their
do not contact any of the recruiters directly Should your CV be successful, We will be in contact If you
do not contact any of the recruiters directly Should your CV be successful, We will be in contact If you
years' experience in a customer service agent/ contact centre agent role Evidence of sufficient experience
support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience assist as far as possible. • Maintain a high first contact resolution rate, without compromising customer
support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience assist as far as possible. • Maintain a high first contact resolution rate, without compromising customer