managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance insurance coverage and processing insurance claims. Collecting payments and handling billing inquiries. Maintaining
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance insurance coverage and processing insurance claims. Collecting payments and handling billing inquiries. Maintaining
clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while being able to
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
the Estimate goes to client via email and phone call, go ahead is received within one hour of booking released. Explain all work done to client prior to collecting the vehicle and ensure all work is covered or dealerships workflow and schedule between departments. Call customer to advise them about service changes or
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience