Services Manager/ Assistant Manager are kept fully informed of any problems or potential problems. Matric
them throughout the service process. Providing information about services, pricing, and timelines in a clear
them throughout the service process. Providing information about services, pricing, and timelines in a clear
them throughout the service process. Providing information about services, pricing, and timelines in a clear
product in order to provide the caller with clear information and solutions. ▪ Accessing a situation – first
product in order to provide the caller with clear information and solutions. ▪ Accessing a situation – first