JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
financial and support services sectors. We are FIRST in car hire and FIRST in service A vacancy currently management; attention to detail; team management; customer focus; co-operation; action orientation and decision-making exceptional customer service. Provide accurate and timeous information to our customers. Monitor staff staff interactions with customers (quality, accuracy, attitude etc), providing coaching & counselling regarding service excellence, adherence to policies & procedures. a Car Rental Operations service environment
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
encompassing
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Clear busses during service and events
Ensure that cards of all passengers
information such as links to other public transport services such as rail
Operate sliding doors and ensure
ensure that itâs closed when no services are at the station/platform
Responsible for passenger
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
/>be fluent in German
Customer Services experience.
Possess strong analytical
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities