A well-known, high-volume brand dealership, which forms part of a large NATIONAL Group is
duties will include bookings, quotes, job cards, parts ordering, upselling and extensive customer and workshop
duty;
interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge quality, ensuring prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day assisting with live chat inquiries, while maintaining high quality and productivity standards. Product Knowledge: meeting performance metrics, including call handling time, first-call resolution rate, and customer satisfaction
customers’ needs with helpful solutions, delivering a high-quality service
Job Type: Full-time
Pay: R6 000,00 - R7 000,00 per month
Ability
and proudly South African car hire company. We are part of the JSE listed Combined Motor Holdings Limited courage; stress tolerance; diversity management; time management; attention to detail; team management;
Centre environment, receiving inbound calls
- High energy levels and a proactive approach to achieving
essential
- Strong attention to quality control and time management
- Effective persuasion and negotiation
the right to amend this job description from time to time as may reasonably be required given the nature utmost importance.
and display a passenger friendly attitude at all times (even when not on shift and in uniform)
Comply
the prescribed uniform code and name tags at all times
Ensure working areas are kept neat and tidy
Any duties as requested by the management from time to time to ensure no disruptions to operations
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tasks other than those described herein from time to time. Prescribed procedures may be amended by management
advise them about service changes or car pick up times • Explaining Repairs to customers • Writing service of problems and repairs • Estimating the cost and time needed for repairs • Must have worked in the Automotive
relationship management between tenants will be highly advantageous