and efficiently.
quality, ensuring prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day meeting performance metrics, including call handling time, first-call resolution rate, and customer satisfaction
essential
- Strong attention to quality control and time management
- Effective persuasion and negotiation
anaging the expectation on expected turnaround times for already submitted requests
growth opportunities
Job Type: Full-time
Pay: R6 000,00 - R7 000,00 per month
Ability