Customer service Client liaison - telephone and email Providing feedback to management Must have an excellent
assisted remotely via video calls, voice calls, emails, and text messages. Product Experts ensure that working over either voice or video call, live chat, email or text message. Obtain and note quality information information provided on a call with texts and/or emails. Ensure a minimal missed call rate. Continuous resolution. Ensure other required documents, reports and email accounts are up to date and accurate. Minimum Requirements relations and relationship management Telephonic and email support Video calling experience (advantageous)
SCHEDULED ON SHORT NOTICE, SO PLEASE CHECK YOUR EMAILS OR MESSAGES REGULARLY AFTER SUBMITTING YOUR APPLICATIONS
cost-effective managed healthcare services primarily via email correspondence, ensuring member satisfaction. The cost-effective managed healthcare services primarily through email correspondence. Utilise strong writing skills in
English.
Strong computer skills (MS Office, Email / Internet).
3yrs+ previous working
workload. Attend to customer telephonic call or emails by understanding the problem, basic troubleshooting
not consider direct applications via Whatsapp or email.
service, active case management and broker visits via email, telephone or in person with members of the Distribution
service, active case management and broker visits via email, telephone or in person with members of the Distribution