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Call Centre Staffing Jobs in Gauteng - Page 2

Jobs 11-20 of 28

Junior Quality Assurance/quality Control Agent Market Related

 Smartops LtdSouth Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and


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Quality Control Agent Centurion

 Smartops LtdSouth Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and


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Contact Center Representative Gauteng

 Staff Domain Pty LtdGauteng

Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while being able to


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Service Consultant Sandton

 Rainmaker Acquisiton CcSandton

complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience


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Laureate Service Consultant - Sandton

 Rainmaker Acquisiton CcSandton

complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience


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Team Manager Parktown

 Santam Insurance - Head OfficeJohannesburg

passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment


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Service Controller

Johannesburg  10 000 Monthly

Service Calls
Log incoming service calls with all required information (date, />Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our />Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts


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Customer Support Supervisor Centurion

 Smartops LtdSouth Africa

file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows


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Customer Support Supervisor Market Related

 Smartops LtdSouth Africa

file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows


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Product Support Expert Pretoria

 Hearx Sa Pty LtdPretoria

customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users


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