discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter role. Ability to deliver exceptional customer service across various communication channels. Organisational
discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter role. Ability to deliver exceptional customer service across various communication channels. Organisational
Minimum Requirements : Matric Previous customer service/telephone experience Competencies : Interpersonal orientated Attention to detail Deadline driven Customer service orientation and good telephone manner High stress
Minimum Requirements : Matric Previous customer service/telephone experience Competencies : Interpersonal orientated Attention to detail Deadline driven Customer service orientation and good telephone manner High stress
customers and key team members, such as Customer Service Representatives Delegating sales enquiries and Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
customers and key team members, such as Customer Service Representatives Delegating sales enquiries and Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
customers by resolving issues and providing product/service information.
positive Customer Experience in the provisioning of services. Support Sales Representatives in conducting site good condition & running order. Approval of Service Providers as required. Manage timekeeping records positive Customer Experience in the provisioning of services. Support Sales Representatives in conducting site good condition & running order. Approval of Service Providers as required. Manage timekeeping records under pressure. Attention to detail. Customer service orientation. Confidentiality and Ethics. Planning
positive Customer Experience in the provisioning of services. Support Sales Representatives in conducting site good condition & running order. Approval of Service Providers as required. Manage timekeeping records positive Customer Experience in the provisioning of services. Support Sales Representatives in conducting site good condition & running order. Approval of Service Providers as required. Manage timekeeping records under pressure. Attention to detail. Customer service orientation. Confidentiality and Ethics. Planning
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of