teams within a department, and monitor productivity
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
experience will be an advantage
will help you underwriting standards and providing quality client service:
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player customer service team, improving efficiencies, and optimizing processes within the department. Minimum years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
lidate information captured by the Agents are correct.