Operations functions.
- Your role may change over time, depending on your performance, your needs and the
Maintain and enhance Treating Customer Experience model.
- Monthly reporting of Treating Customer Fairly
English
- Strong sense of ownership
- Excellent time management skills
- Pro-active and innovative
vacancy for a Driver: Light Duty Reporting to the Parts Manager, this position will be suitable for an individual have excellent verbal communication skill Excellent time management skills Problem solving Driver Trainer
records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and resolution of warranty disputes. Parts Management: Coordinating warranty parts orders and returns, including warranty-eligible parts, processing warranty claims for defective parts, and arranging for parts replacements
Maintain and enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes
Maintain and enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes
Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
Consumers want to take charge and customise every part of their world to meet their needs. We're applying that we achieve the agreed targets and turnaround times. You'll work closely with members of the various Active case/pipeline management • Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols • Provide first time client contact resolution where possible Who'll average problem-solving techniques • You have good time management skills • You are proactive and innovative
and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle service appointments. Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive