Standard Bank Call Centre Jobs in Johannesburg - Page 2
- Johannesburg (14)
- Sandton (8)
- Randburg (5)
- South Africa (4)
- Bryanston (3)
- Central Johannesburg (3)
- Forest Town (3)
- Rivonia (1)
Customer service / support
- Intellibpo (3)
- Bontle Ke Botho Ltd (2)
- Brown's The Diamond Store (2)
- Digicars (2)
- The Individual Touch (2)
- Time Personnel (2)
- Tracker (2)
- Vox Telecom (2)
- Business Capital Group (1)
- Car Time Midrand (1)
Contact Centre Advisor Sandton
The Individual Touch
South Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
share this job on whatsappConsultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always queries accurately.
- Ensure that quality standards are met.
- Be knowledgeable about relevant
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R35 000.00 experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R13000.00 to R15000.00 We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres methodologies. Strong understanding of telecom regulatory standards and compliance requirements. Knowledge of network
Sassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at queries accurately.
- Ensure that quality standards are met.
- Familiarize oneself with products
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries a customer service industry
- Previous call centre experience
- Fluent in English and another
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer with service level agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Retention Consultant X 11 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer with service level agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Customer Service Advisor
Brown's The Diamond StoreSandton
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
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