greeting members and delivering exceptional customer service assistance.
Key Performance include:
type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer
type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer
new business
External on site liaison and customer visits to ensure that the existing clients are
are satisfied with the products and service
Collect and deliver samples for colour matching
Consult
/>Consult with new and existing customers on upcoming projects
Consult and assist internal sales /
requirements to R & D lab
Network with other service providers in the industry to obtain information
information on new clients and projects
Advise customers on specials and promotions, as well as to purchase
Typing Record keeping Operating switchboard Client services Data input and scanning of documents General office duties Handling petty cash Desired Skills: Customer service Verbal & Written communication Problem-solving
based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone
maintain claims standards and provide quality client service:
Service delivery to ensure customer satisfaction:
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and calls, Handling customer complaints, Following up on customer calls, Updating Customer database, Collecting
warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro