functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
and followed up with the accounts departments Calling customers when necessary, regarding upcoming sales
and followed up with the accounts departments Calling customers when necessary, regarding upcoming sales