Careerbox is hiring customer service agents for a UK campaign. Successful candidates will help customers most important rule in providing excellent customer service is to be friendly · Know your product or service · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
Duties include:
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate guidelines, and customer concerns. Work Order Management: Tracking the progress of service jobs and updating Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate guidelines, and customer concerns. Work Order Management: Tracking the progress of service jobs and updating Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered experience within a Contact Centre environment (Customer Service /Messaging highly advantageous)
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progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
ect
solving
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service
resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information
resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information