number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure
time, call number, repairs done, meter readings, etc.) timeously.
Ensure that all parts are logged
with clients on status of call / awaiting spares etc.
Organize and order parts and spares x3 quotes
/>CODs to be paid in full before machines, parts, etc. are released.
Ensure that constant communication
collection, response times, awaiting parts, ETAs, etc.
Take full responsibility that when clients
will be given to individuals with experience in a retail environment. ESSENTIAL COMPETENCIES – (Ability
will be given to individuals with experience in a retail environment. ESSENTIAL COMPETENCIES – (Ability
statistics on service levels, handle times, abandon rates etc. and identify improvement opportunities
to work weekends or extended hours due to delays etc.;