We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to Friday) & maybe overtime on a Saturday Must be available immediatley R40.00 per hour
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Solution required during load shedding (Inverters available for purchase or own solution accepted).
Current Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
reservations systems & handle outbound voice calls, written correspondence & othermultimedia channels service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency
ales reporting