A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
providing world-class customer service? We are seeking a skilled Customer Services Manager to oversee our clients' Dedication to providing exceptional customer service and fostering a customer-first culture.
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative to 1 year, preferably in a customer service environment Some post High School education preferred Excellent Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Reference: CAW005659-KdW-1 Service Advisor - Cape Town A professional Vehicle Workshop based in Cape Town (Northern Suburbs) is urgently looking for a Service Advisor to join their team. Minimum Requirements: presentable with a minimum of 1 year experience as a Service Advisor in the Automotive / Motor Industry Drivers
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative to 1 year, preferably in a customer service environment Some post High School education preferred Excellent Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening items in a timely manner. Deliver highly positive service experiences consistent with our key performance
BMW Financial Services - Customer Service - Team Leader
Based in Midrand
voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Excellence Orientation Interpersonal Customer Service Orientation Teamwork Communication Prof technical Administrative Skills Principles of Excellence Customer Service orientation Ethical Behaviour Excellence orientation Interpersonal Skills and Communication Skills Customer Service experience.
Excellence Orientation Interpersonal Customer Service Orientation Teamwork Communication Prof technical Administrative Skills Principles of Excellence Customer Service orientation Ethical Behaviour Excellence orientation Interpersonal Skills and Communication Skills Customer Service experience.
a dedicated professional to ensure a seamless service experience for their customers. The role involves excellent communication among customers, parts, and service departments to achieve both customer satisfaction and ensuring driver availability on the day of service. Ensuring clean and available loan vehicles for