policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
Local/regional offices.
Problem deliveries, mailing accounts with futile trip charge.
Follow up on outstanding
respective regions as well as quotes done for non-account clients.
Run delivery reports by customer
Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding respective regions as well as quotes done for non-account clients. Run delivery reports by customer as and
Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding respective regions as well as quotes done for non-account clients. Run delivery reports by customer as and
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge