All Bartenders, Waiters, Managers Great Opportunity Jobs in South Africa - Page 2
Customer service / support
- Smartops Ltd (6)
- Sydsen Recruit (3)
- Afrocentric Group (2)
- Exl (2)
- Salesworx Specialist Sales Recruitment (2)
- South African National Blood Service (2)
- Talented Recruitment (2)
- Tracker (2)
- Platinum Life (1)
- Pollock & Associates (1)
- Last 7 days
Quality Control Agent Centurion
Smartops Ltd
South Africa
well-being, and elevate the satisfaction levels of all riders. Financial inclusion is a fundamental element and areas of improvement. Present findings to management and recommend actionable strategies to improve improve service quality. Maintain accurate records of all evaluations and feedback sessions. Continuous Improvement: the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply with legal and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
share this job on whatsappBmw Team Leader NEW
Midrand
Negotiable work within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time be limited to:
- Leading and managing a team of +- 21agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through forms
- Quality management/improvement through call evaluations for each agent weekly
- Ensure that all agents
- Logging and resolving cases on the case management tool.
- Set key performance indicators
Customer Support Agent Centurion
Smartops LtdSouth Africa
well-being, and elevate the satisfaction levels of all riders. Financial inclusion is a fundamental element Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and holidays. Participate in training and development opportunities to broaden product knowledge and refine customer addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Customer Support Agent Market Related
Smartops LtdSouth Africa
well-being, and elevate the satisfaction levels of all riders. Financial inclusion is a fundamental element Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and holidays. Participate in training and development opportunities to broaden product knowledge and refine customer addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Retention Consultant
TrackerRandburg
consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent future Completing all Consumer and Business Admin cancellations as and when received Resolving all cancellations and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements. improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
Retention Consultant Randburg
TrackerRandburg
consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent future Completing all Consumer and Business Admin cancellations as and when received Resolving all cancellations and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements. improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
Control Consultant Gauteng NEW
Platinum LifeGauteng
that all calls are in accordance with company policies and procedures, i.e. FAIS, POPIA and all relevant Non-negotiable. Be computer literate Have excellent time management skills Have excellent listening skills Be able
Messenger NEW
South African National Blood ServicePretoria
An opportunity has become available for a messenger. The incumbent will be responsible for the collection Adaptability Drive and belief in the cause Self management Ethical behaviour Excellence Orientation Interpersonal
Messenger Pretoria NEW
South African National Blood ServicePretoria
An opportunity has become available for a messenger. The incumbent will be responsible for the collection Adaptability Drive and belief in the cause Self management Ethical behaviour Excellence Orientation Interpersonal
Client Services Representative Competitive NEW
Afrocentric GroupSomerset West
outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket, Website queries resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all conversations in Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
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