interaction, with loss adjusters, quantity surveyors, forensics experts, etc. and various specialists required
Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
/>
Manage a portfolio of existing clients and accounts
Always offer first class customer service
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
relationships with clients; – Managing client accounts using in-house systems (training provided) The
Local/regional offices.
Problem deliveries, mailing accounts with futile trip charge.
Follow up on outstanding
respective regions as well as quotes done for non-account clients.
Run delivery reports by customer