directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
and closing of job cards
Opening and closing of job cards Liaising with technicians Customer liaison Determining repair timelines
ie. Date and delivery address) from clients and passing this information onto the artwork, production and
response time is enforced.
Ensure your technicians are following the Schedules for the next day
Technicians commitments.
feedback, Training new onboard agents, Dispatching technician/driver according to the client’s location or
underwriting functions. Your qualifications: You must have passed grade 12/matric with Maths literacy or NFS achievement
underwriting functions. Your qualifications: You must have passed grade 12/matric with Maths literacy or NFS achievement
allowance policy IMPORTANT TO NOTE - Should an applicant pass the interview Genpact will conduct intsensive background
allowance policy IMPORTANT TO NOTE - Should an applicant pass the interview Genpact will conduct intsensive background