Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call
calls to obtain new customer business as well as service existing customers. To provide proactive customer customer support, inform them about new products or services, and collect feedback for a database. Minimum Support excellent presentation Excellent customer service MS Office Package Desired Work Experience: 5 to
calls to obtain new customer business as well as service existing customers. To provide proactive customer customer support, inform them about new products or services, and collect feedback for a database. Minimum Support excellent presentation Excellent customer service MS Office Package Desired Work Experience: 5 to
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking
operations, driving efficiency and excellence in service delivery. Collaborate with cross-functional teams