Sports Agent Jobs in South Africa | 67+ Vacancies

M-kopa Team Coach

Randburg

Negotiable

and managing a team of +- 18 agents

Coaching and developing agents through continuous one-on-one and updating matrix

Manage and motivate agents through different forms

Quality management/improvement call evaluations for each agent weekly

Ensure that all agents meet agent adherence and reach service

Set key performance indicators for agents and review agent performance according to KPIâ€™s in conjunction Centre Manager on a regular basis

Assist in agent career development and identify training needs

Resolve

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Call Centre Supervisor

Cape Town City Centre

ensuring that agents meet performance targets, providing coaching and training to improve agent performance e and manage a team of call centre agents.

Monitor agent performance and productivity levels

Provide ongoing coaching and training to agents to improve performance and customer service skills performance evaluations and provide feedback to agents.

Develop and implement strategies to improve

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of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer effective support. Stay informed about current sporting events to offer relevant customer assistance. customer service role. Preferable Strong knowledge of sports and betting industry practices. Excellent communication

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Inbound Supervisor Wynberg

Keith Ho Betxchange

South Africa

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Sales Development Representative Randburg

Real Promotions

Randburg

team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service and offering timely and accurate support. The agent will need to have strong interpersonal skills, computer

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Team Leader Cape Town

Careerbox

Cape Town Region

developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities providing daily direction and communication to agents to ensure that daily and weekly targets are met to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality processes and procedures are adhered to. Coach Agents on issues arising during the course of operations Authority • The job holder ensures that the team of agents follow the required instructions, company decision

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