s driven with a focus on quality and customer service;
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
address and implement improvements on client service given Monitor all feedback Ensure all processes indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive Office Suite. Knowledge of automotive products, services, and industry trends. Ability to work in a fast-paced
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
Reception areas operate at and deliver a high-quality service at all times.
Key Performance Areas downtime to a minimum
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi