communication skills (Afrikaans and English) Excellent telephonic skills Excellent customer service skills SAP
communication skills (Afrikaans and English) Excellent telephonic skills Excellent customer service skills SAP
Communicating with customers through email and telephone. Acknowledging and resolving customer complaints
Receive calls from other local body and repair shops. Read catalogues to determine correct part stock
someone with a pleasant disposition who has good telephone etiquette and above average customer service skills
ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) •Exceptional
ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) •Exceptional
Responsibilities
for accurate data input into the system; ● Good telephone etiquette, a team player; good negotiation skills
Customer relations and relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and high conversion rates (advantageous) Knowledge (essential): • CRM system experience • Telephonic sales and support skills • Excellent English