needs making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk tickets) consultants equivalent ▪ Proficient in relevant computer applications ▪ Proven experience as a Client Service Representative
franchising; motor retailers; car hire and financial and support services sectors. We are FIRST in car hire and coaching & counselling as required. The correct application of all rental process procedures. Daily administrational
objective of providing an end-to-end service and support to brokers.
Key Responsibi
Responsibilities
license and own transport
You will support the Technical Advisor, the Team Leader, the Customer
/>Assisting Customer Service Administrator in compiling supporting documentation for invoicing
Pro-active
/>Pro-active approach of services/customers support
Planning of engineer/apprentice pool
Asset control
measuring protocols, MDE Data, MOMs, emails, etc.
Support of commissioning jobs in the area of the service
Work
Quality Management
Organizational Support - Follows policies and procedures
Judgment
Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional customer procedures to provide accurate information and support to customers. Adherence to Policies: Follow company
addressing inquiries, and providing technical support with professionalism and precision. With strong Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders addressing inquiries, and providing technical support with professionalism and precision. With strong Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit
addressing inquiries, and providing technical support with professionalism and precision. With strong Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders addressing inquiries, and providing technical support with professionalism and precision. With strong Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit
professional development.
customers.
To provide proactive customer support, inform them about new products or services, and
skills
a department, and monitor productivity