listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
Ensure that contractual requirements are met at all times; Incident investigation, reporting and management;
level of accuracy and within service turnaround time. To maintain and update your daily workflow tasks
level of accuracy and within service turnaround time. To maintain and update your daily workflow tasks
Ensure that contractual requirements are met at all times; Incident investigation, reporting and management;
customer inquiries via phone, email, and chat in a timely and professional manner
- Assisting customers
people
Education and experience
Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
action on assigned cases. Monitor Average Handling Time to meet established standards. Adhere to assigned