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We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction will be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions follow up specified list of Premier customers or to serve Select customers on “first come – first served” basis, but also be able to help all the company's customers as required. Job Responsibilities: The incumbent
Responsibilities
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.