Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files Team Dimensions /- 20 BU employees, Multiple operating sites. KeyCompempetencies / Skills Problem solving related processes. Tertiary qualification in Operations or Business Management advantageous. 3-5 years'
and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team years of experience in a quality assurance/quality control role within a call centre environment. Skills:
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outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service stock team - Daily. Stock must not pile up in stock room. Refer unrecoverable items to debtors to bill Attempt
outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service stock team - Daily. Stock must not pile up in stock room. Refer unrecoverable items to debtors to bill Attempt
through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth local team needs. With Staff Domain, you are in control. We pride ourselves in presenting smooth end-to-end Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets create better public bus systems, Private bus operators to digitize their services to become more efficient healthcare ○ Provide information on how the service operations and use of the mobile application to those that
checks, to ensure effective and efficient admin operation. Update customer account/details with necessary interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback measures are practiced. Comply with standard operating procedures. Ensure compliance with company policies
checks, to ensure effective and efficient admin operation. Update customer account/details with necessary interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback measures are practiced. Comply with standard operating procedures. Ensure compliance with company policies
maintain relationships with existing clients to secure long term partnerships, ensuring continued client organisations and relevant industry stakeholders for operational, integration and business continuity purposes within the Company. Present at client BoT and Operational meetings when required. Complete and submit tenders
experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and reporting of all functions within client operations functions. Gather and analyse customer experience viewpoints and experiences. Review and design operational processes, on-line documents and communication Microsoft Access Sound knowledge of Business and Operational Insurance Industry administrative processes.