queries Any other duties as assigned by your supervisor from time to time. Qualifications: - Matric FAIS
queries Any other duties as assigned by your supervisor from time to time. Qualifications: - Matric FAIS
possible. You will be required to take service calls, communicate these to technicians, keep cleints depending on the workload. Attend to customer telephonic call or emails by understanding the problem, basic troubleshooting
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
dentist's calendar.
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service