Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
industry trends and best practices in call centre management.
Requirements:
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from
Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra
Commercial Contact Centre has a permanent opportunity available for a Team Manager who will be based in
3-year contact centre experience [outbound sales environment - advantageous] 2 years management experience 3-year contact centre experience [outbound sales environment - advantageous] 2 years management experience
3-year contact centre experience [outbound sales environment - advantageous] 2 years management experience 3-year contact centre experience [outbound sales environment - advantageous] 2 years management experience