directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
orders over the phone and internet Resolve issues. Effective communication over the phone is essential. Use phone calls to assist walk in customers, take orders. Help customers with accessory and OE choices
and closing of job cards
Minimum Requirements: Matric, Smart phone, SA ID
PLEASE CONTACT US!
Minimum Requirements: Matric, Smart phone, SA ID
PLEASE CONTACT US!
we are not responsible for any type of scam. No phone calls.
Opening and closing of job cards Liaising with technicians Customer liaison Determining repair timelines
response time is enforced.
Ensure your technicians are following the Schedules for the next day
Technicians commitments.
sector
Maintain accurate records of transactions and handle phone/email inquiries. Matric. 2 Years experience in customer