international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting opportunity that includes a USA BPO Night Shift Call Centre to assist customers with tracking of orders, absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) thulsithandahc.co.za Subjectline "USA Night Shift Call Centre" R6 000pm to R6 900pm
space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This is point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
organized and proactive Virtual Assistant to handle call management and appointment scheduling for our team team. Key Responsibilities: Call Handling: Manage inbound and outbound calls professionally and efficiently professionalism. Documentation: Maintain accurate records of calls, appointments, and communications. Ensure all information documented and accessible. Follow-ups: Conduct follow-up calls and emails to ensure customer satisfaction and to malikctgc.net The post Job Title: Virtual Assistant for Call Handling and Appointment Scheduling appeared first
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at Summary: This post holder is responsible for handling calls from new and existing customers regarding a variety communication to clients, delivering high level of call centre service and telephone etiquette • Record all resolution on queries • Monitor own after call work time to ensure call answering service levels are always