PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on required according to escalation guidelines. Perform basic builds/moves/additions and change requests from to fulfil this role. Provide 1st line product support both during and after standard working hours according
Analysis and Design and have Software Development Life Cycle experience, including Testing methodologies Ensure functional specifications are developed to support the business requirements (either developed by Business Analysis experience. Software Development Life Cycle experience, including Testing methodologies
Retail industry - and have Software Development Life Cycle experience, including Testing methodologies Ensure functional specifications are developed to support the business requirements (either developed by Business Analysis experience. Software Development Life Cycle experience, including Testing methodologies
database structures, queries, and procedures to support CRM operations. Integrate CRM systems with external with regulatory requirements. Provide technical support, troubleshooting, and resolution of CRM-related (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
understanding of Debtors & Creditors and a basic understanding of the Telecoms industry. You also
team and be a part of the full Software Development Life Cycle. Build features for 4 user groups, Merchants
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
youth by providing assistance, encouragement, and support as they strive to become responsible adults contributing Prepare audit schedules, financial statements, and supporting documentation for audit purposes. Implement and provide recommendations for budget adjustments. Support the general manager in developing project budgets requirements. Provide financial insights and analysis to support proposal drafting and budget applications. Financial efficiency and accuracy. Provide training and support to staff members on financial systems and processes