customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is is known for its utilization of cutting-edge technology to serve an enthusiastic customer base. They fully conversant with the company's suite of technologies to provide world-class service to fulfil this (application support). Good understanding of call centre environments and equipment. Good understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like leveraging the Odoo Framework and other relevant technologies. Collaborate with cross-functional teams to external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and CRM-related issues. Stay updated with emerging CRM technologies and industry best practices to drive continuous of MS SQL and XML. Extensive knowledge of web technologies and JavaScript. Experience with Git and version
qualification (CTU, Centurion Academy, a University of Technology, etc.) with at least 5 years' suitable experience the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems qualification (CTU, Centurion Academy, a University of Technology, etc.). One or more of the following courses: & FW rules. Anti-Virus software. Backup technologies. Infrastructure Monitoring software. MS Office
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint identify solutions using Odoo and other relevant technologies. Collaborate with stakeholders to gather and expertise Proficiency in Odoo and other relevant technologies Ability to adapt to changing requirements and
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue functionality and features. Stays up to date with technology changes e.g., Machine Learning Developments.
consists largely of end-user fault calls. Identify and ensure technology assets are documented and mapped Certification in Microsoft Technologies (MCSE / MCDBA). Certification in Networking Technologies (CCNA / CCNP). Experience/Skills years working experience with the following technologies are required: Windows 10/11 administration Windows
business is repeat business. ENVIRONMENT: The Technology Head position based in Johannesburg focuses on thinking and problem-solving abilities in leveraging technology for community upliftment. DUTIES: Leading & Collaborating with the executive team to ensure technology architecture, systems, and initiatives are coherent internal departments and external partners to align technology initiatives with their needs Identifying opportunities team's and individuals' KPIs Managing external technology vendors and contractors effectively Managing
crucial role in enhancing its data strategy and technology stack, incorporating advanced AI capabilities technical expertise, and experience with AI technologies. The ideal candidate must have a Bachelor's and Technology Advancement – Lead initiatives to integrate AI and machine learning technologies into updated with the latest advancements in AI and BI technologies and assess their potential impact on the business trends and advancements in BI and AI tools and technologies. Project Management – Lead BI and AI projects