Proactively propose solutions to improve the support of (new) business processes. Maximizing product product scope. Support troubleshooting, resolving, and closing of Production Support tickets (Incidents Proactively propose solutions to improve the support of (new) business processes. Maximizing product execution towards the responsible Agile Master. Support the development, implementation and follow-up of holidays on implementation and operations (IT Support) related tasks. Ability to work as part of an agile
and other Serverless development, deployment, support, and maintenance. Meet with end users and gather Production support & hyper-care after production deployments 2nd and 3rd level support of the system/product
integration of code between teams. Provide middleware support and configuration management for application dependant important metrics about reliability and availability. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest
(Building and maintaining profitable relationships) Support the growth of Workload Automation products (Alliances Internal team liaison, travel and claims process support, even coordination, and guest hosting Qualifications/Experience:
to fellow colleagues and users when required. Support system audits. IFT Specific Role Tasks/Requirements: and delivery requirements (Template solution). Support the following steps in the Designing Cycle. Preparation systems / processes / maintenance requests. Provide support to all user departments in achieving the approved
training to fellow colleagues and users when required Support system audits IFT Specific Role Tasks/Requirements and delivery requirements (Template solution) Support the following steps in the Designing Cycle: Preparation systems / processes / maintenance requests Provide support to all user departments in achieving the approved
Incidents across several internal & external support organisations. Config management & Service
Incidents across several internal & external support organisations. Config management & Service
E-mail CV to lameez.mohamed mediro-ict .co. za Support global IT network operations teams and automation
E-mail CV to lameez.mohamed mediro-ict .co. za Support global IT network operations teams and automation