and Team regarding Operational topics. Responsible for the needs-based operating process within the agreed agreed quality. Ensures the operability and operational quality of the applications over the entire life tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product). Controls the overall improve operational quality for the assigned applications. Supports the product owner with operational issues
setup and the Devs are required to attend to operational incidents when required as well as be on occasional delivery requirements Compiling of user and operational manuals Ensure software maintainability Active (Confluence, JIRA etc.) Experience in an Agile team Operations Knowledge and Experience (monitoring control
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Infrastructure environments/technologies: IT Platforms – Operations systems ( Windows, Linux ), Data Centres, Networks identify areas for improvement and increased operational efficiency. Ability to drive and deliver in accordance standard operations procedures in line with AWM IT Process Steering & Governance IT Operations Frameworks
checks in regards of development across all teams Operations (2nd and 3rd Level) Steering and coordination GitLab, Terraform, Ansible) Experience with ITIL Operation processes (Incident-, Problem- and Change management)
Send your CV to elsa.vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (Version 9 or higher) or React Experience with ITIL Operation processes (Incident, Problem, Changement) Profound
and availability. Support operational excellence goals through strong operations knowledge. Resolve escalated
and analyzing historical data to support our operational and strategic objectives. This role requires
stand-ups User training Compiling of user and operational manuals System audits User sign off Qualifications/Experience:
mediro-ict .co. za Support global IT network operations teams and automation tools and implementing automation