and delivery of presentations to all organization levels Communication methodology skills in big organisations/initiatives stakeholders & customers at different organisational levels. Ability to work as part of a team, inter dependant
and think at the strategic as well as technical level - considering different decisions and their long
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
to GROUP standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic
your systems are on the GROUP standard software levels. Work as a team member. Share knowledge and experiences
Confluence A strong team player that has a high level of ownership and responsibility Ability to work
for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues