releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent Understanding and master PIC processes AGILE Project Management knowledge and work experience Experience in administrating components License services, administration, and management Software administration (e.g., software lifecycle/deployment) lifecycle/deployment) Software License Management, installation updates, etc. FLEXLM knowledge Any additional
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
on premise and cloud platforms. Automate the management of infrastructure patches and maintenance. Work Provide middleware support and configuration management for application dependant software i.e., Webservers Access Management. Service Management: Incidents Monitoring, manage SLAs, problem management reporting Logstash, Influx DB, Dynatrace, Oracle, Postgres, Management of Keys, Certificates and Secrets Dev: Java,
for VDI Deployment Understanding GROUPs CA Data Management / “Follow the Data” as an VDI deployment approach automation topics (deployment/resource management/asset management) Defining specific engineering roles architectural design Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance specific cloud migration requests with a focus on VDIs Manage Problem, Incident and Change process for dedicated operation meetings. Coordinate external contractors. Manage security vulnerabilities. NB: By applying for
Setting up the organization structure of Materials Management and perform all relevant configurations for example Fiori Agile QUALIFICATIONS/EXPERIENCE SAP Solution manager Experience in Configuration and Operations of SAP shooting and debugging skills. SAP Solution Manager Release Management Restful ABAP programming UI5, Fiori ADVANTAGEOUS
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner in coordination with the Product Owner and Line manager in charge. Assist to ensure stability of systems know-how (of agile processes and principles) Management, Stakeholder and escalation competence. Planning
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing