Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities Confluence A strong team player that has a high level of ownership and responsibility Ability to work environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
in an SAP environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work developing, and testing SAP functions associated with financial operations. Provide general assistance to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks and end user support Back-out Planning Business Continuity Management (BCM) Change Management (CM) Cut-over Planning Fall-back Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training
Setting up the organization structure of Materials Management and perform all relevant configurations for example for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues Fiori Agile QUALIFICATIONS/EXPERIENCE SAP Solution manager Experience in Configuration and Operations of SAP shooting and debugging skills. SAP Solution Manager Release Management Restful ABAP programming UI5, Fiori ADVANTAGEOUS
and resolution of English and German IT Service Management (ITSM) VIP and end-user support requests Be responsible development teams in constantly improving our Endpoint Management platforms stability and availability Work with Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve Directory/Azure Active Directory Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Exposure
(e.g., SNS, SQS, S3, ECS, Lambda, KMS, Secret Manager, CloudWatch, CDK, IAM) TypeScript, NodeJS Atlassian and think at the strategic as well as technical level - considering different decisions and their long
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical Releases Planning and monitoring Requirements management and communication QUALIFICATIONS/EXPERIENCE IT
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical Releases Planning and monitoring Requirements management and communication NB: By applying for this role
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical Releases Planning and monitoring Requirements management and communication QUALIFICATIONS/EXPERIENCE IT
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical Releases Planning and monitoring Requirements management and communication NB: By applying for this
with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology Ability variety of stakeholders at different organisational levels Strong interpersonal skills, including Intercultural