(as per ISO standards) Preparation of user and operation manual User training System testing/parallel runs system/technical documentation. Preparation of user and operation manual. User training. System testing/parallel
Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding
experience. COMMENCEMENT: As soon as possible ROLE: Operations (2nd and 3rd level) Development of new functionality (Version 9 or higher) or React Experience with ITIL Operation processes (Incident, Problem, Changement) Profound
and dashboards. Post go-live support. General Operations support. End to End Testing support. NB: By
to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting
further development of our company-wide endpoint operating system deployment like upgrade & patch management Responsible for developing, maintaining, and operating procedures. Monitoring and coordinating external Understanding of PIC Processes Windows client operating systems configuration Having daily up to date
problem tickets. Proactive improvements in daily IT operations. NB: By applying for this role, you consent
required. User training Compiling of user and operational manuals System audits User sign off NB: By
Our client requires the services of an Operations Engineer (Senior) – Midrand/Menlyn/Rosslyn/Home Office
and users when required Compiling of user and operational manuals Provide Technical guidance & mentorship