to GROUP standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic
your systems are on the GROUP standard software levels. Work as a team member. Share knowledge and experiences
Confluence A strong team player that has a high level of ownership and responsibility Ability to work
for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues
Confluence A strong team player that has a high level of ownership and responsibility Ability to work
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
Prometheus A strong team player that has a high level of ownership and responsibility Ability to work
Prometheus A strong team player that has a high level of ownership and responsibility Ability to work
closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues
are in line with approved standards. Provide 2nd level support during incidents by analysing system logs